I believe that designing for inclusivity benefits all.
You’ll find my education and work history below. If you have any questions please feel free to contact me. I hope we’ll get to collaborate soon!
- Northwestern University — June 2021
M.S. Information & Design Strategy
- General Assembly — October 2019
User Experience Design: 10-week Bootcamp
- Wayne State University — July 2005
Senior User Experience Specialist, LSA Technology Services, University of Michigan — Ann Arbor, 2020-Present
Continually improving LSA digital projects by advocating for the user and integrating stakeholder and user feedback into the development process.
Collaborate with multidisciplinary teams to:
- Establish user research strategy
- Develop a strategic understanding of project goals and objectives
- Design innovative, accessible, and creative solutions
- Provide design assets and support to developers for implementing design
Conduct user research, create personas, identify required tasks and information flows for given systems. This has been crucial for creating common vocabulary in digital humanities projects and understanding audiences of public-facing sites.
Create relevant design artifacts, including, but not limited to, information architecture, requirements, personas designs, wireframes, high resolution mockups and data flows.
Provide insight on website metrics and analysis using Google Analytics and Crazy Egg.
Oversee compliance with federal standards for web accessibility focusing on WCAG AA standards.
Help build awareness and best practices for SEO, specifically utilizing our integration with BrightEdge software.
Web Designer, LSA Technology Services, University of Michigan — Ann Arbor, 2014-2020
Developed wireframes, mockups, and visual enhancements for use with Adobe Experience Management (AEM) site templates.
Prepared reports and trained unit staff to utilize insight from Google Analytics and SEO to make informed marketing decisions.
Established and maintained communication with over 450 users using Mailchimp.
Oversaw compliance with federal standards for web accessibility, maintaining WCAG AA standards.
Digital Manager, Waste & Recycling News, Crain Communication — Detroit, 2013
Web Coordinator | 2011-2013
Managed national publication’s website and evaluated it with respect to SEO and user experience.
Increased digital revenue by creating new ad space and social media presence by expanding reach on Twitter and Facebook.
Contributed editorially by blogging and creating graphics for print publication and anchoring and editing weekly newscast.
AEM Developer Training
- Higher Ed Experts
Certificate: Advanced Web Analytics for Higher Ed
- Higher Ed Experts
Certificate: Web Analytics for Higher Ed
- American Business Media Neal Award
Winner for Weekly Newscast
- User Experience:
Research & Design
Surveys, Interviews, Focus Groups, Personas, User Flows, User Stories, User Journeys, Usability Tests, Card Sorts, Prioritization, Heuristic Evaluation, Task Analysis, Low & High Fidelity Prototyping
- Design Tools
Adobe Creative Suite
- CMS Platforms
Adobe Experience Manager